YSA is only as good as its redundant capabilities. We deliver 99% uptime,with a resilient infrastructure and field-tested disaster recovery plan that minimizes service disruptions. We have 3-level, 100% on-site power backup and deploy service across multiple telecom carriers with discrete fiber backbones. The result for you is more effective customer contact. Each technical support representative has direct access to the Internet to allow them to access your on-line problem tracking system, FAQs, knowledge base and account information.
